AI customer support
for your online store
Osie handles order status, returns, and product questions automatically. Your customers get instant answers. You get your time back.
Up and running in minutes
Connect your store
Link your Shopify store and Osie automatically syncs your product catalog, order data, and store policies.
Add your knowledge base
Upload your FAQs, return policies, and shipping info. Osie learns your brand voice and answers like your best support agent.
Go live
Embed the chat widget on your site. Osie handles email, chat, and phone inquiries around the clock.
Built for small merchants
Instant answers, 24/7
Customers don't wait. Osie responds in seconds with accurate, context-aware answers pulled from your knowledge base and order data.
Smart escalation
When a question needs a human, Osie routes it to you with full context. No lost threads, no repeat explanations.
Knows your store
Osie pulls real-time order status, tracking info, and product details directly from your store. No copy-pasting.
Usage-based pricing
Pay for what you use. No per-seat fees, no enterprise contracts. Built for stores doing $10K-$1M/year.
Stop answering the same questions
Your customers get better support. You get hours back every week. Start with a free trial — no credit card required.
Get started free